If you are looking for Hawaiian Airlines Interview Questions you have come to the right place.
We all know interviews are stressful and competition is intense.
However, with a small amount of preparation, you can ace the Hawaiian Airlines Interview.
Here we will discuss how to successfully answer Hawaiian Airlines Interview Questions.
By Role
Hawaiian Airlines Interview Questions and Answers
1. What can you tell us about Hawaiian Airlines?
About Hawaiian Airlines
- Hawaiian Airlines was incorporated in 1929 under the name Inter-Island Airways Limited.
- Hawaiian Airlines’ parent company is Hawaiian Holdings and is traded on the NASDAQ stock exchange.
- As of 2019, Hawaiian Airlines operates flights to Asia, American Samoa, Australia, Hawaii, New Zealand, and the United States mainland.
- The head office is in Honolulu Hawaii
. As of 2019, Hawaiian Airlines is the 10th largest commercial airline in the US.
2. Why do you want to work at Hawaiian Airlines?
Say you want to work in the aviation industry and feel Hawaiian is an excellent place to grow your career for the following reasons
- The airline was voted to be the airline with the best on-time performance by U.S. DOT.
- Hawaiian is the oldest US carrier that has never had a fatal accident or a hull loss throughout its history, and frequently tops the on-time carrier list in the United States, as well as the fewest cancellations, over sales, and baggage handling issues.
- It has also been rated as the best carrier serving Hawaii by Travel + Leisure, Zagat, and Condé Nast Traveler.
- Tip! Make sure you sound excited when answering this question.
3. Why should we hire you?
When answering this question, consider the following tips:
- Be straightforward and confident about your abilities.
- Highlight the reasons why you are the right candidate.
- Express enthusiasm for why you want this job.
- Additionally, affirm your ability to work hard.
4. What is the Hawaiian Airlines Mission Statement?
- To grow a profitable airline with a passion for excellence, our customers, our people, and the spirit of Hawaii.
5. What is your greatest strength?
- The best way to respond to this question is to describe the skills and experience you have that directly correlate with the job you are applying for. Therefore, review the job description and reassure the interviewer that you have the experience and skills to do the job.
6. What is your greatest weakness?
- You should not deny that you have a weakness or state strengths as a weakness (I am a perfectionist or I work too hard and neglect my friends and family). Instead, think of a weakness that is required but not critical for the job and state that as your weakness.
- When you state your weakness make sure you include what you are doing to overcome that weakness. For example, I have a fear of public speaking and enrolled in a public speaking class to overcome my fear.
7. Do you work well under pressure?
- You will want to state you work well under pressure. Try to follow up with a real-life example of when you were under pressure and you finished your task successfully.
8. Who are Hawaiian Airlines’ Competitors?
- The top competitors of Hawaiian Airlines are Alaska Airlines, American Airlines, Delta Airlines, Southwest Airlines, and United Airlines.
9. Do you have any questions for us?
- What do you like best about working here?
- How would you describe your ideal candidate for this position?
- What about this position is the most important?
- How would you measure my success and what could I do to exceed your expectations?
- Which part of the position has the steepest learning curve? What can I do to get up to speed quickly?
- What opportunities will I have to learn and grow?
Hawaiian Airlines Interview Attire
- At the very least dress business casual if you are applying for an entry-level position.
- If you are on a flight attendant, pilot, or management interview then dress formally.
- The dress code at an airline is rather strict so if possible hide any tattoos, and remove any excessive piercings.
- If you are on a flight attendant interview remember to wear a watch as flight attendants are required to wear watches.
Hawaiian Airlines Group Interview
- The group interview consists of a small group challenge where you will be teamed up with other applicants. You will be judged on your teamwork and communication skills. Remember to speak up but give others a chance to speak.
Flight Attendant Interview Questions
Here we will discuss specific Hawaiian Airlines Flight Attendant Interview Questions
Why do you want to be a Hawaiian Airlines Flight Attendant?
- Say you have excellent communication skills which will allow you to work well with the customer and other crew members.
- State you have strong multi-tasking skills which will allow you to handle a wide variety of situations while in continuous contact with the public.
- Say you pay strong attention to detail which will allow you to ensure the safety and comfort of the customers.
- Mention you are a self-starter and a team player which will allow you to work well independently or in a team.
- Finally, mention you have strong leadership skills which will allow you to respond to a variety of emergency and non-emergency situations.
Why should we hire you as a flight attendant?
- Try and show how your previous and current work experience will benefit Hawaiian Airlines if they hire you for the job. For example, in my last job, I worked at a popular restaurant where I waited on customers. I gained valuable work experience as I was able to demonstrate I was able to work well under pressure and multitask, all while providing excellent customer service.
- State you are physically fit and will not have any issues standing for long periods of time. Say you have the ability to push or pull movable carts weighing in excess of 250 pounds. Finally, say you will not have any issues helping customers with their baggage.
How would you define excellent customer service?
- The flight attendant has exceptional communication skills and is always friendly to customers.
- Customers are given assistance when necessary when putting their bags in the overhead compartment.
- The flight attendant is always willing to assist anyone with special needs, children, or the elderly.
How would you deal with an upset customer?
- First, state you would listen to the customer and understand the complaint.
- Then state you would sympathize with the customer.
- Next, say you would try and fix the problem.
- Finally, mention you would learn from the experience and if the customer was still upset, say you would not let it impact your service to other customers.
How do you feel about relocating to a different city?
- Tell the interviewer the truth but if you are willing to relocate make sure you sound enthusiastic.
Hawaiian Airlines Flight Attendant Interview Tips
- If you are on a flight attendant interview remember to wear a watch as flight attendants are required to wear watches.
- If you speak a second language be sure to mention it as this gives you a huge advantage.
- Tell the interviewer the truth if you are willing to relocate make sure you sound enthusiastic.
See Also
*Please note that we cannot guarantee specific questions asked during the interview. Also, note that we are not affiliated with the company mentioned in this post.