Top 15 Giant Eagle Interview Questions and Answers

Giant Eagle Interview Questions

If you are looking for Giant Eagle Interview Questions you have come to the right place.

We all know interviews are stressful and competition is intense.

However, with a small amount of preparation, you can ace the interview.

Here we will discuss how to successfully answer Giant Eagle Job Interview Questions.

Please note that these are practice questions, and we are not affiliated with the company mentioned in this post.

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Cashier Interview Questions

Giant Eagle Interview Questions and Answers

1. Tell us about yourself?

While it’s acceptable to discuss your hobbies and interests during an interview, it’s best to keep such discussions brief. Instead, prioritize discussing related work experience as it can help you stand out from the competition.

2. Why do you want to work for Giant Eagle?

Possible answers are

State you love the service and the product you get at Giant Eagle and because of this, you would be proud to represent them.
Discuss any relevant work experience you have and how you could apply it to the position you are interviewing for.
Mention you would be proud to work for a company that is so dedicated to the environment. Examples include a reduction in waste, carbon emissions, and plastics.

3. Why should Giant Eagle hire you?

When answering this question, consider the following tips:

Be straightforward and confident about your abilities.
Highlight the reasons why you are the right candidate.
Express enthusiasm for why you want this job.
Additionally, affirm your ability to work hard.

4. What hours can you work?

Try and be flexible when answering this question. The more relaxed you are with your hours, the better your chance of landing the job.
State that you understand if you need to work on weekends and holidays.

Customer Service Interview Questions

7. How would you deal with an upset customer?

Listen and let the customer vent.
Show the customer you care.
Don’t blame the customer or the company.
Try to solve the problem or find someone who can.
Don’t make promises you can’t keep.

8. How would you define excellent customer service?

The customer is not waiting long at checkout.
The grocery store is clean both inside and outside.
Inventory is well stocked and supplied.
Customers receive friendly and helpful service.

9. Tell us about a time you went above and beyond for a customer?

Customers love it when you go above and beyond for them, which, in turn, generates more business. Try to think of a time when you went above and beyond for a customer.

Here are two examples

When I was a server at a restaurant, we did not have a particular dessert. Luckily, the restaurant next door had it, and I was able to get it for them
In my last job, I worked at a fast-food chain, and one day, there was a senior citizen at the restaurant who had finished his meal. It started to rain, and he was worried as he did not have an umbrella. Luckily, I had one, so I walked him to his car, sheltering him from the rain.

10. Why is there a gap in your resume?

Honesty is the best approach when answering this question. Being honest about your situation gives the employer a sense of integrity and confidence.

11. Where do you see yourself in five years?

Hopefully, your five-year goals align with Giant Eagles’ business objective – retail.
If you are not sure of what to say have a look at jobs at Giant Eagle and find a position you could see yourself doing in five years. This would make you sound like a good fit for the company.

12. What is your greatest strength?

The best way to respond to this question is to describe the skills and experience you have that directly correlate with the job you are applying for. Therefore, review the job description and reassure the interviewer that you have the experience and skills to do the job.

13. What is your greatest weakness?

You should not deny that you have a weakness or state strengths as a weakness (I am a perfectionist or I work too hard and neglect my friends and family). Instead, think of a weakness that is required but not critical for the job and state that as your weakness.
When you state your weakness make sure you include what you are doing to overcome that weakness. For example, I have a fear of public speaking and enrolled in a public speaking class to overcome my fear.

14. Why did you leave your last job?

The only answer to this question is to say that you have learned all you can from your last job and are looking for new opportunities to learn and grow in your career.

Here is a recommended answer:

“I enjoyed my last job, however, I felt growth was minimal and I was no longer learning. I want to explore new challenges”.

Don’t Say

Anything negative about your former boss/employer.
Complaints about the salary.
You left on bad terms.

Questions to ask at the end of your Giant Eagle Interview

15. Do you have any questions for us?

What do you like best about working here?
How would you describe your ideal candidate for this position?
What about this position is the most important?
How would you measure my success and what could I do to exceed your expectations?
Which part of the position has the steepest learning curve? What can I do to get up to speed quickly?
What opportunities will I have to learn and grow?

Giant Eagle Cashier Interview Questions

Why do you want to be a cashier?

State you feel you have strong communication skills which will allow you to work well with customers and other team members. Mention you would like a job that keeps you active and why being a cashier is important to Giant Eagle.

Example: “I would like to be a cashier because I love meeting new people and I have strong communication skills. These skills will allow me to work well with customers and other team members, as well as to stay active and enjoy the fast-paced position that a cashier offers. I believe as a cashier, I can play an important role in ensuring a smooth shopping experience for customers, promoting customer loyalty, and contributing to the success of the store.”

Why should we hire you as our cashier?

To put you ahead of the competition it is important to show you have relevant cashier work experience.

State if you have any experience in the following

Operating a point of sale or cashier.
Customer service experience.
Previous experience working in a supermarket.
Feel free to discuss unrelated work experiences after you have discussed relevant work experience.
Students/New Grads – Don’t worry if you don’t have any work experience as Giant Eagle hires lots of full-time employees. State that you have been focusing on school and now you want to prove yourself in the workforce.
Can you lift and carry up to 25 pounds? (This was in the job description so it is a requirement).

Giant Eagle Pharmacy Tech Interview Questions

What motivated you to pursue a career as a pharmacy technician?

Explain that you are motivated by this role because it will help you pursue your career goals. For instance, if your goal is to be a pharmacist, explain how this role will prepare you for that. Additionally, you can mention that you are motivated by the opportunity to gain experience working with customers in a healthcare setting.

Example: “My career goal is to become a pharmacist, and I am motivated by the opportunity to work as a pharmacy technician and gain relevant experience. Additionally, I am driven by the chance to acquire valuable experience in a healthcare setting while working with customers. I believe I possess strong communication skills and a passion for helping people, which will enable me to interact effectively with both customers and co-workers”

Can you describe your experience in working with prescription medications and handling confidential patient information?

Tell the interviewer if you have experience with prescription medicines and patient confidentiality. If you don’t, you can mention any experience you have with handling confidential data. If you have no such experience, you can say that you understand and respect the importance of keeping customer information confidential.

Example: “In my previous job, I worked at a walk-in clinic where my responsibilities included registering patients for their next appointments and managing correspondence between the doctor and the patients. I maintained a strict protocol of securely storing patient records in a file cabinet. I always respected patient confidentiality by only discussing patient records with the patient and the doctor, ensuring that sensitive information remained private. I recognize the significance of patient confidentiality as it not only fosters trust but also safeguards patients from potential discrimination based on their health conditions.”

How do you ensure accuracy when filling prescriptions or handling medication orders?

Pharmacy Technicians receive prescriptions and enter customer information into the computer system. State how careful you are to ensure accurate information is entered and that you double-check everything to avoid any errors.

Example: “Before proceeding with any prescription or medication order, I always make sure to check everything carefully. This means confirming the patient’s details, the name, dosage, and special instructions of the medication, and the healthcare professional who prescribed it. I always verify the customer’s name and ask the pharmacist if they want to meet them when delivering the prescription.”

How do you handle difficult or irate customers in a professional manner?

Dealing with difficult customers requires listening to them, showing empathy, avoiding blame, and trying to solve the problem or find someone who can.

Example: “In my last job, I worked at a hospital and a customer complained that they were waiting too long during registration. She told me her father was sick and needed to see a doctor quickly. I went to the supervisor and we were able to fast-track the patient during registration and find a doctor. Afterward, she thanked me for rectifying the situation.”

How familiar are you with pharmacy software systems and electronic health records (EHR)?

State your familiarity with pharmacy software and electronic health records. If you lack experience in these areas, say that you are a quick learner and give an example of when you mastered a computer system quickly.

Example: “Although I have not had the opportunity to use pharmaceutical software, I have experience with using software to register patients at a hospital where I worked before. I can learn new software quickly and easily without any problems.”

Giant Eagle Hiring Process

After applying through the applicant tracking system, your application will be reviewed. If you are applying for an entry-level role, you will have a phone interview. Lead positions will have in-person interviews. If you succeed in your interview, you will participate in a new hire orientation.

Giant Eagle Interview Attire

For an entry-level position, business casual attire is appropriate for the interview. Avoid wearing shorts and jeans.
If you are interviewing for a management position, dress in business attire that matches the company culture. A blazer and dark pants are a safe choice for men, while women can opt for a wrap dress or a similar professional outfit. Avoid wearing sportswear or athletic clothing.

Giant Eagle Open Interview

An open interview is where you apply in person and they interview you on the spot.
Study the questions above to prepare for the interview.
Don’t dress casually for open interviews.

Giant Eagle Group Interview

If you have a group interview remember to let others speak. However, you also don’t want to be too quiet.
Study the question above to prepare for the interview.