Food Lion Interview Questions

Congratulations on getting a Food Lion Interview.

We all know interviews are stressful and competition is intense.

However, with a small amount of preparation you can ace the Food Lion Interview.

Here we will discuss how to successfully answer Food Lion Interview Questions.

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Please note that Food Lion has no affiliation with worknearyou.com, therefore we cannot guarantee success or specific questions asked on the interview.



Food Lion Interview Questions

1. What can you tell us about Food Lion?

About Food Lion
  • Food Lion is a grocery store that operates in the Southeastern and Mid-Atlantic States.
  • As of 2019, there are more than 1,100 grocery stores in 10 Southeastern and Mid-Atlantic states.
  • Food Lions headquarters are in Salisbury NC.
  • The parent company is Ahold Delhaize.
  • The company was founded in 1957.
  • Food Lion has over 7000 own-brand products.
  • The grocery store was originally called Food Town but changed the name in 1983
DID YOU KNOW...

Food Lion set a goal of donating 1 BILLION meals by 2025 to fight hunger. To achieve this goal Food Lion will partner with

  1. Feeding America
  2. FoodFinder
  3. Operation Homefront
  4. No Kid Hungry
  5. American Red Cross

2. Tell us about yourself? 

  • It’s okay to talk about your hobbies and interests but keep it brief. Try and focus on related work experience. Remember having related work experience will put you ahead of the competition.

3. Why do you want to work at Food Lion?

If you are applying for an entry-level job state you are outgoing and will enjoy working with customers.  Also, state you would like a job that keeps you active.

Say you would be proud to work for a company that is so dedicated to sustainability. Examples include:

  • Over 66 million lbs of food donated to food banks in 2017.
  • Food Lion has saved over 2 million trees since 2015 by recycling cardboard.
  • The grocery store uses motion sensor technology to help save energy by turning lights off when not in use.
  • Sale of reusable bags.

4. Why should Food Lion hire you? 

  • Have a look at the job description and find the key skills and experience required to do the job. Reassure the interviewer that you have the skills and experience required to do the position. Note your answer needs to demonstrate that you are the solution to the employer’s problem (a vacancy on their team), and you are the best person for the role.

5. Where do you see yourself in five years? 

  • If you have a 5-year goal state it.  This shows you have ambition.  You will get bonus points if your career goals align with the Food Lions line of business – retail. Therefore, Have a look at other retail jobs and find a position you can see yourself doing in five years.
Food Lion Brand
DID YOU KNOW....

Food Lion offers its own brand of products.  Food Lion advertises these products as a high quality, affordable products that are trusted to meet everyday needs. 

6. What is your greatest strength? 

  • The best way to respond to this question is to describe the skills and experience that you have which directly correlate with the job you are applying for. Therefore review the job description and reassure the interviewer that you have the experience and skills to do the job.

7. What are your weaknesses?

Don't Say

  • You don’t have a weakness.
  • You can’t think of a weakness.
  • Something unrelated to the job
  • State a weakness that is critical for the job.

Do Say

  • Something related to the job
  • Steps to improve your weakness

8. Name a time you had a conflict at work and how did you resolve it?

It is only natural to have occasional conflicts at work.  The important thing is how you and your colleague came up with a positive outcome.

Example

In my last job, I worked in retail and was stocking shelves.  While doing this, I was placing the items that I felt had the most marketing appeal at eye level.

My manager told me to place perishable products or merchandise with high-profit margins at a height that will be at eye level for an average person when stocking shelves.

When discussing this issue, I listened to what my manager was saying and did not argue. I understood my mistake and stocked shelves the way my manager wanted me to. I also felt I learned a valuable lesson in marketing.

9. How would you define excellent customer service? 

  • The grocery store is clean both inside and outside.
  • Shelves are well stocked with fresh products.
  • The customer can pay for their product in a timely manner and always receives friendly service.

10. Do you have any questions for us?

  • What do you like best about working here? 
  • How would you describe your ideal candidate for this position? 
  • If I were to start tomorrow what would be my top priority be? 
  • What is the history of this position? 
  • What about this position is the most important? 
  • How would you measure my success, and what could I do to succeed in your expectations? 
  • Which part of the position has the steepest learning curve? What can I do in order to get up to speed quickly?

Food Lion Deli Interview Questions

Before we begin let’s review the job description.

Provide quality customer service within the Deli Bakery Department. Responsible for maintaining standards in accordance with the standard practice manual, maximizing sales through excellent customer service and minimizing shrink through proper utilization of standard practice. (Skill: Attention to detail, Experience: Sales, and Customer Service)

  • Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experience (skill required: works well under pressure)
  • Courteous and helpful to other associates (Skill: team player)
  • Follows all technical manuals for processing of product, label placement, etc (Skill: Attention to detail)
  • Ensure that ordering, receiving, preparation, conditioning and displaying of merchandise is done in accordance with policies and guidelines (Experience: ordering and receiving or inventory management)
  • Ensures proper sanitation of department, equipment and proper food handling/preparation (Experience: Cleaning or Sanitation)
  • Understand and use company tools such as; average cost inventory system (ACIS) and ordering (CAO) (Skill: Quick learner)
  • Maintain a complete understanding of and adherence to company guidelines, policies and standard practice
  • Understand and follow Food Safety and Workplace Safety guidelines and procedures
  • Observe and correct all unsafe conditions that could cause associate or customer accidents (Experience: Safety)
  • Report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty
  • Ensure compliance with local, state and federal regulations (Skill: Attention to detail)
  • Wear the Food Lion uniform, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code
  • Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses (Skill: Quick Learner)
  • Perform all other duties as assigned

Why should we hire you? 

Have a look at the job description and find the key skills and experience required for the job. Reassure the interviewer that you have the skills and experience required to do the position. Note your answer needs to demonstrate that you are the solution to the employer’s problem (a vacancy on their team), and you are the best person for the role.

Example

You should hire me as I feel I have a lot to bring to the role.  In my last job, I worked as a customer service representative.  I gained valuable experience in sales and customer service.  I was able to succeed in this role due to the fact that I work well under pressure, I pay great attention to detail, and I am a quick learner.

How would you deal with an upset customer?

  1. Get control of yourself.
  2. Listen and let the customer vent.
  3. Show the customer you care.
  4. Don’t blame the customer or the company.
  5. Try to solve the problem or find someone who can.
  6. Don’t make promises you can’t keep.
  7. Finally, it is important not to take it personally.  If you get upset you will take it on future customers.

What hours can you work? 

  • Employers ask this question to see how flexible you are. So be flexible!  

Food Lion Cashier Interview Questions

This section is also for Food Lion Sales Associate Interview Questions

Tell us about your previous work experience?

  • What they really want to hear is how your previous work experience relates to the position of cashier.  If you have experience working in sales, retail, or as a cashier now is the time to mention it.

Why do you want to be a cashier? 

Possible answers are

 

  • Say you are outgoing and will enjoy meeting and working with customers.
  • Mention you enjoy the challenge of working under pressure.
  • State you would like a job that keeps you active.

Why should we hire you as a cashier?

  • Mention you have great communication skills which can be used to enhance the customer experience.
  • State you are a quick learner and will be able to learn any technology quickly.
  • Say you pay great attention to detail and will make sure all transactions are performed accurately and efficiently.
  • Finally, state you have great teamwork skills and will help sales support associates when possible.

Do you have any questions for us? 

  • What type of advancement can top performing cashiers receive?
  • Can you discuss what type of training do cashiers receive?

What should I wear to a Food Lion Interview?

  • When interviewing for a non-management position such as cashier or sales associate then dress business casually. This means you are not to wear sneakers, jeans, or t-shirts. Odds are you are interviewing for a customer-facing position so cover up any tattoos.
  • When interviewing for a management position then dress formally.

Food Lion Interview Tips

  • Arrive 10 minutes early.
  • Turn off your smartphone.
  • Learn as much as you can about the company.
  • Don’t speak too fast as you will sound nervous.
  • Don’t speak too slow as you will sound boring.
  • Make eye contact during the entire interview.

Does Food Lion do drug checks?

%

% of employees who responded they were not drug tested

  • The question, “Does Food Lion Drug Test” was posted on reddit.com and indeed.com. Out of 22 employee responses, 14 answered no, they were not drug tested, while 8 said yes, they were drug tested.
  • Employees did however state that if you are injured or get promoted, you will get a drug test.
  • Note that Food Lion has a job called Office Coordinator. In this position the office coordinator assists in administering drug tests and background checks.

Does Food Lion do background checks?

  • Yes, Food Lion does background checks. As previously mentioned the office coordinator assists in performing background checks.

Conclusion

Let us know what interview question helped you the most or any other questions you would like to see answered?