Dillard's Interview Questions
Dillard’s Interview Questions

If you are looking for Dillard’s Interview Questions you have come to the right place. 

We all know interviews are stressful and competition is intense. 

However, with a small amount of preparation you can ace the job interview 

Here we will discuss how to answer potential Dillard’s Interview questions. 

By Role:



Dillard’s Interview Questions and Answers

1. Tell us about yourself?

  • While it’s acceptable to discuss your hobbies and interests during an interview, it’s best to keep such discussions brief. Instead, prioritize discussing related work experience as it can help you stand out from the competition.

2. What can you tell us about Dillard’s? 

About Dillard’s

  • Dillard’s is a department store with headquarters in Little Rock, Arkansas. 
  • The department store offers clothing, footwear, bedding, furniture, jewelry, beauty products, and housewares.
  • Dillard’s was founded in 1938 by William T. Dillard. 
  • Dillard’s offers clearance centers 
  • There are approximately 300 stores spanning 29 states and net sales of 6.4 billion in 2018. 

3. Why do you want to work for Dillard’s? 

Possible answers are:

  • State that you would like to grow your career in retail and feel Dillard’s is a great place to do it. Mention that you are impressed with the fact that Dillard’s did net sales of 6.4 billion. 

4. What hours can you work? 

  • Try and be flexible when answering this question. The more relaxed you are with your hours, the better your chance of landing the job.
  • State that you understand if you need to work on weekends and holidays. 

5. What is your greatest strength? 

  • The best way to respond to this question is to describe the skills and experience you have that directly correlate with the job you are applying for. Therefore, review the job description and reassure the interviewer that you have the experience and skills to do the job.

6. What is your greatest weakness? 

Don’t Say

  • You don’t have a weakness.
  • You can’t think of a weakness.
  • Something unrelated to the job. 
  • Do not state a weakness that is critical for the job. 

Do Say

  • Something related to the job but not a deal breaker. 
  • Steps to improve your weakness. 

Example

My greatest weakness is I take criticism too personally. I have learned not to overreact and think about what was said. I have found that I have become a better employee when I learn from feedback.

7. What are your salary expectations? 

  • This is a stressful question because if you ask for too much, you will not get the job and if you ask for too little, they will gladly underpay you.
  • Be sure to research salary expectations for your role before you go into the interview. There are plenty of sites that will discuss salary ranges.
  • If you don’t know what to say, ask what the salary range is?  You can then counter with the high end of the range. 

8. Why did you leave your last job? 

The only answer to this question is to say that you have learned all you can from your last job and are looking for new opportunities to learn and grow in your career.

Here is a recommended answer:

“I enjoyed my last job, however, I felt growth was minimal and I was no longer learning. I want to explore new challenges”.  

Don’t Say

  • Anything negative about your former boss/employer.
  • Complaints about the salary.
  • You left on bad terms.

9. Do you have any questions for us? 

  • What do you like best about working here?
  • How would you describe your ideal candidate for this position?
  • What about this position is the most important?
  • How would you measure my success and what could I do to exceed your expectations?
  • Which part of the position has the steepest learning curve? What can I do to get up to speed quickly?
  • What opportunities will I have to learn and grow?

10. Who are Dillard’s Competitors?

Interviewers ask this question because they want to see that you have done your homework and you are informed about the industry.

  • Dillard’s Competitors are Kohl’s, JC Penny, Amazon, and Target.

11. Where do you see yourself in five years?

Possible Answers are

  • Find a position in retail that you can see yourself doing in five years. It should be in the management level.
  • If going to college or university state what you plan on doing when you finish.

Sales Associate Interview

Below are specific questions for Dillard’s Sales Associate Interview.

Why do you want to be a sales associate? 

Possible answers are: 

  • Mention that you feel you have excellent communication skills which will allow you to interact well with customers. 
  • State that you are a team player and will always help out other coworkers when needed. 
  • Say that you have good listening skills which will help when understanding the customer’s needs. 
  • Finally, mention that you would like a job that keeps you active. 

Why should we hire you as a sales associate? 

  • State any sales and customer service experience you have. 
  • Discuss any inventory management/inventory layout experience you have.
  • State that you work well in a team and as an individual.
  • Finally, discuss any cash handling experience. 

How would you deal with an upset customer? 

  • Listen and let the customer vent.
  • Show the customer you care.
  • Don’t blame the customer or the company.
  • Try to solve the problem or find someone who can.
  • Don’t make promises you can’t keep.

Dillard’s Beauty Advisor Interview Questions

Can you tell us about your previous work history?

What they want to hear is how your previous work experience relates to the position.  If you have experience in any of the following now is the time to mention it

  • Experience in sales
  • Talk about any multitasking you did in your last position.
  • Communication skills.

Why do you want to be a beauty advisor?

  • Say you feel you are a good fit for the position because you have a real passion for working with make-up and skincare products. Also, say you have a passion for working with people and enjoy making them feel good about themselves.

Why should I hire you?

  • Say you pay great attention to detail and will always maintain a well-stocked and clean workstation.
  • State you have great communication skills and will always make the customer feel welcome.
  • Finally, say you are a quick learner.

What is your philosophy on sales? 

  • I believe in listening to what the customer wants and not pressuring them into getting a product they do not want.

Do you have any questions for us?

  • What kind of career advancement can your top performers receive?
  • Can you describe what you like best about being a beauty advisor?
  • What type of training is offered?

Manager Interview Questions 

Below are specific questions for Dillard’s Manager Interview.

How do you motivate your employees? 

  • Say people often feel money is a great motivator which is not always the case. The reality is taking the time to praise others goes a very long way. Mention that if you are offered the position you will always take the time to praise good work.

Describe the process of letting someone go? 

  • State that you always put someone on a performance plan. Say that you feel it is important to let the employee know what they are doing wrong and what they need to improve on. If they have improved in the next 2 weeks they can stay on, otherwise, they are let go.

Do you have any questions for us?

  • What did the previous manager do well?
  • What could the previous manager improve on?
  • How would you describe your ideal candidate for this position?
  • Which part of the position has the steepest learning curve? What can I do in order to get up to speed quickly?
  • How would you measure my success and what could I do to succeed in your expectations?

Does Dillards Drug Test?

Dillards does do a background check but most employees say there is no drug testing required.


Dillard’s Second Interview Questions

The second interview is an opportunity for the interviewer to find more about you or to have someone more senior to interview the final list of candidates.

Many suggest the second interview is about past performance. Such as

  • Name your greatest accomplishment in your last job?
  • Tell us about how you increased sales and/or productivity?

Remember to use the names of all the people you met last time. Make sure you recognize them and greet them.

Make sure you wear a different outfit than the first interview.


See Also

*Please note that we cannot guarantee specific questions asked during the interview. Also, note that we are not affiliated with the company mentioned in this post.