If you are looking for Carter’s Interview Questions you have come to the right place.
We all know interviews are stressful and competition is intense.
However, with a small amount of preparation, you can ace the interview
Here we will discuss how to answer Interview Questions at Carter’s.
Skip To
Carter’s Interview Questions and Answers
1. Can you tell us about yourself?
- It’s okay to discuss your hobbies and interests; but, keep it brief. Try to focus on relevant work experience. Remember that having relevant work experience will put you ahead of the competition.
2. Why do you want to work for Carter’s?
Possible Answers are
- State you have strong communication skills that allow you to work well with customers and co-workers.
- Mention you would like to grow your career in retail and state you feel Carter’s would be a great place to learn and grow your career.
- Say you have a passion for fashion which includes children’s fashion.
3. Why should we hire you?
- Look at the job description and find the key skills and experience required to do the job. Reassure the interviewer that you have the skills and experience required to do the position. Note your answer needs to show that you are the solution to the employer’s problem (a vacancy on their team) and that you are the best person for the role.
4. What is your greatest strength?
This question is an invitation to explain why you are the best-qualified candidate for this job!
The answer should be broken down into three parts
- The Strength – state the strength
- Proof of the strength – an example of how you have used this strength.
- The strength’s relevance to THIS job.
5. What is your greatest weakness?
Don’t Say
- You don’t have a weakness
- You can’t think of a weakness
- Something unrelated to the job
- Do not state a weakness that is critical for the job
Do Say
- Something related to the job
- Steps to improve your weakness
Example
My greatest weakness is I take criticism too personally. I have learned to resist overreacting and to reflect on what someone said. I have found that I have become a better employee when I learn from feedback.
Company Information
6. What can you tell us about Carter’s?
About Carter’s
- Carter’s is America’s leading children’s clothing, gifts, and accessories brand.
- William Carter founded Carter’s in 1865.
- Carter’s sells its products through its own Carter’s and OshKosh B’gosh retail stores, its website, and other retail outlets such as department stores.
- OshKosh B’gosh was acquired by Carter’s for $312 million in 2005.
- In February 2017, Carter’s, Inc. acquired Skip Hop Inc., an infant and child product company
- Carter’s markets clothing and other children’s products under several brand names. Other than its namesake Carter’s brand, OshKosh B’gosh, and Skip Hop, these labels are exclusive to specific retailers and include Target (Just One You, Genuine Kids), Walmart (Child of Mine), and Amazon (Simple Joys).
7. Who are our competitors?
- Carter’s competitors include Old Navy, Gap Inc., Nordstrom, and buybuy Baby.
Customer Service Interview Questions
8. How would you define excellent customer service?
- The staff is friendly and always willing to help the customer find what he or she needs.
- Customers are not waiting in line for long periods at checkout.
- The store display is well-kept and presented with adequate inventory.
9. How would you deal with a difficult customer?
Here are several steps to deal with an upset customer
- Get control of yourself.
- Listen and let the customer vent.
- Show the customer you care.
- Don’t blame the customer or the company.
- Try to solve the problem or find someone who can.
- Don’t make promises you can’t keep.
- Finally, it is important not to take it personally. If you get upset you will take it on future customers.
10. Why is customer service so important?
- The staff is friendly and always willing to help the customer find what he or she needs.
- Customers are not waiting in line for long periods at checkout.
- The store display is well-kept and presented with adequate inventory.
11. Can you tell us when you went above and beyond for a customer?
- Customers love it when you go above and beyond for them, which will, in turn, generate more business. Try to think of a time when you went above and beyond for a customer. For example, when I was a server at a restaurant, we did not have a specific dessert in the restaurant. Luckily, the restaurant next door had it and I got it for the customer.
- Here’s another example: I worked at a fast-food chain in my last job. There was a senior citizen at the restaurant and he had finished his meal. The rain started, and he started to worry because he didn’t have an umbrella. Luckily, I had an umbrella, so I walked him to his car, sheltering him from the rain.
Additional Interview Questions
12. What hours can you work?
- The more flexible you are with your hours, the better your chance of getting hired, so be flexible!
- Let the interviewer know if you can work on weekends and holidays.
13. How did you feel about standing on your feet for long periods?
- Most jobs in retail will require you to work on your feet for long periods. Tell the interviewer you do not have a problem with this. Wear comfortable, well-fitting shoes with low heels, maintain good posture, and stay hydrated.
14. What motivates you?
Possible answers are:
Do Say
- Meeting deadlines, targets, or goals
- Mentoring and coaching others
- Learning new things
- Coming up with creative ideas to improve something, or make something new
- Working well as part of a team
- Finding a way to solve a problem, or overcome a challenge
Don’t Say
- Money
- Employee Discounts
15. Why did you leave your last job?
Let’s first discuss what not to say!
- Do not say anything negative about your previous employer
- Do not say for money.
- The commute was too long.
Example
“I enjoyed my time at my last job, but, I have outgrown my current role and I am looking for new challenges.”
16. How did you find this job?
- Interviewers ask this question because they want to hire someone specific in their job hunt.
- Employers want to hire someone who knows what they want. Therefore, state you have been actively monitoring jobs on the company’s website and are happy to get the interview.
- Note you have to be honest when answering this question as they may already know how you applied for this position.
Questions to ask at the End of the Interview
17. Do you have any questions?
- What do you like best about working here?
- How do you describe your ideal candidate for this position?
- What about this position is the most important?
- How do you measure my success, and what could I do to meet your expectations?
- Which part of the position has the steepest learning curve? What can I do to get up to speed quickly?
- What opportunities will I have to learn and grow?
Carter’s Manager Interview Questions
- Why do you want to be a manager at Carter’s?
- Why should we hire you as a manager?
- How do you motivate others?
- Tell us about a time you have managed change.
- Describe your process of firing someone or letting them go.
What should I wear to a Carter’s interview?
Entry-Level Position
- Dress business casually if you are interviewing for an entry-level position. Do not wear shorts and avoid wearing jeans.
Management Position
- Dress formally or business casual if you are interviewing for a management position. Blazers and dark trousers are a safe choice, as well as wrap dresses for females. Avoid sportswear clothes.
Colors
- Blue tells employers that you’re credible and trustworthy.
- Black shows leadership and is great if you’re going for a senior position.
-
Red sends a message that you are assertive and will work well in a field like sales.
-
People consider wearing orange to a job interview unprofessional, linking it to being the worst color choice.