If you are looking for Zara Interview Questions you have come to the right place.

We all know interviews are stressful and competition is intense.

However, with a small amount of preparation you can ace the interview.

Here we will discuss how to answer potential interview questions at Zara.

Jump To

• Sales Associate Interview Questions
• Visual Merchandiser Interview Questions

Please note that these are practice questions, and we are not affiliated with the company mentioned in this post.

Zara Interview Questions and Answers

1. Tell me about yourself?

• While it’s acceptable to discuss your hobbies and interests during an interview, it’s best to keep such discussions brief. Instead, prioritize discussing related work experience as it can help you stand out from the competition.

2. What can you tell us about Zara?

About Zara

• Zara is a clothing and accessories company located in Spain. 
• Zara has clothing for men, women, and children (Zara Kids), shoes, accessories, and Zara Home. 
• Amancio Ortega and Rosaí Mera founded the company in 1975.
• Four keywords connected to the company’s mission are beauty, clarity, functionality, and sustainability.
• Zara is one of the world’s largest international clothing companies, currently in 88 countries worldwide.
• The company belongs to Inditex, the world’s largest distribution company.
• Founder Amancio Ortega is known for his view of clothing as a perishable item, like food – something to be used and loved for a while, and then thrown away, not packed away in your closet.
• The company has an animal welfare policy, which bans the use of fur, angora, and stocking products tested on animals.

3. Why do you want to work for Zara?

• Let the interviewer know that you are passionate about fashion and interested in working for a country that cares not only about helping customers look their best, but also about creating responsible, sustainable fashion.
• State that you would be proud to work for a company that is committed to sustainability. You believe in Zara’s steps to not send anything to landfills by 2020 and you are excited about their repair and reuse program, Closing the Loop, where customers can drop off used items at collection points for repair, resale, or recycle.
• Talk about your commitment to excellence in customer service. Let the interviewer know that you believe it is the combination of fashionable clothing and a positive customer service experience that will bring the customer back, time and time again.
• Emphasize your interest in keeping up with the rapidly changing world of fashion trends, which is something Zara is known for. Tell the interviewer that you love the company’s quick turnover of new stock, compared to other retail chains. 

4. What hours can you work?

• Try and be flexible when answering this question. The more relaxed you are with your hours, the better your chance of landing the job.
• State that you understand if you need to work on weekends and holidays. 

5. What is your greatest strength?

• The best way to respond to this question is to describe the skills and experience you have that directly correlate with the job you are applying for. Therefore, review the job description and reassure the interviewer that you have the experience and skills to do the job.

6. What is your greatest weakness?

• You should not deny that you have a weakness or state strengths as a weakness (I am a perfectionist or I work too hard and neglect my friends and family). Instead, think of a weakness that is required but not critical for the job and state that as your weakness.
• When you state your weakness make sure you include what you are doing to overcome that weakness. For example, I have a fear of public speaking and enrolled in a public speaking class to overcome my fear.

7. Why should we hire you?

• Have a look at the job description, and find the key skills and experience required for the job. Reassure the interviewer that you have the skills and experience that are required to do the position. Note your answer needs to demonstrate that you are the solution to the employer’s problem (a vacancy on their team), and that you are the best person for the role.

8. Why did you leave your last job?

The only answer to this question is to say that you have learned all you can from your last job and are looking for new opportunities to learn and grow in your career.

Here is a recommended answer:

• “I enjoyed my last job, however, I felt growth was minimal and I was no longer learning. I want to explore new challenges”.   

Don’t Say

• Anything negative about your former boss/employer.
• Complaints about the salary.
• You left on bad terms.

9. How would you define excellent customer service?

• The staff is friendly and always willing to help the customer find her needs.
• Customers are not waiting in line for long periods at checkout.
• The store has adequate inventory.

10. How would you deal with an upset customer?

• Listen and let the customer vent.
• Show the customer you care.
• Don’t blame the customer or the company.
• Try to solve the problem or find someone who can.
• Don’t make promises you can’t keep.

11. Do you have any questions for us?

Most Zara Job Interview Questions will end with do you have any questions for us? Don’t be scared to ask questions throughout the interview. Here are a few prepared questions for you to ask.

• What do you like best about working here?
• How would you describe your ideal candidate for this position?
• What about this position is the most important?
• How would you measure my success and what could I do to exceed your expectations?
• Which part of the position has the steepest learning curve? What can I do to get up to speed quickly?
• What opportunities will I have to learn and grow?

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Zara Sales Associate Interview Questions

The below questions are also recommended for Zara cashier interview questions.

Why do you want to be a sales associate?

Possible answers are

• Mention you have strong communication skills which you feel will help when working with customers and other sales associates.
• Say you would like a job that keeps you active.
• State you love fashion and will enjoy helping others feel fashionable.

Why should we hire you as our sales associate?

• To answer this question correctly you need to show you have related experience. Having related experience will put you ahead of other applicants.
• State if you have any customer service, sales, or inventory management experience.
• In addition, say you have strong listening skills which will help when understanding what the customer is looking for.
• Finally, mention you work well under pressure and will have no problem working Zara’s rush hours.
• State you feel you are a quick learner and will not have any issue learning Zara’s products or learning the point of sale system/cashier.

Questions to ask in a sales associate interview?

• What type of advancement can top-performing sales associates receive?
• What type of training do sales associates receive?

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Zara Visual Merchandiser Interview Questions

What does a visual merchandiser do?

The visual merchandiser is responsible for the product layout and ensuring that the store’s image is attractive and displayed in a commercial way for the respective department. He/she must respect the merchandising standards given by the head office.

What experience does it require?

• Sales
• Retail
• Visual merchandising
• Customer Service

What skills do you need?

• Teamwork
• Critical Thinking (ability to read and understand reports)
• Communication
• Attention to detail

Why do you want to be a visual merchandiser?

Match the skills mentioned above to your own skills.

• For example, I would like to be a visual merchandiser because I enjoy fashion and helping others feel fashionable. I have excellent communication skills which will allow me to work well with customers. I pay excellent attention to detail which will allow me to follow the layout exactly as specified by the head office. Finally, I work well as an individual as well as a team.

Why should we hire you as our visual merchandiser?

• It is important to show you have related work experience, therefore, state if you have experience in visual merchandising, inventory management, sales, customer service, or retail.
• For example, in my last job, I worked at an arts and crafts store. In this role, I worked the point of sale, assisted customers with questions they had, stocked shelves as specified by head office, and monitored inventory reports to ensure products are properly ordered and received.

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Group Interview

• Don’t be nervous if you have to answer Zara Group Interview Questions.
• Study the questions above and you will do fine. Just make sure you speak up when it is your turn to answer a question.
• Sometimes group interviews may do role play such as helping a customer find a particular product in the store or selling an item to a customer. 

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Zara Phone Interview Questions

• If you have a phone interview at Zara study the questions above and you will do fine. Remember to find a quiet room for your interview.

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See Also

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*Please note that we cannot guarantee specific questions asked during the interview. Also, note that we are not affiliated with the company mentioned in this post.