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UNIQLO Interview Questions

Interviews

UNIQLO Interview Questions
UNIQLO

If you are looking for UNIQLO interview questions, you have come to the right place.

We all know that interviews can be stressful and competition is intense.

However, with a small amount of preparation, you can ace the interview

Here we will discuss UNIQLO interview questions and answers.

Please note these are practice questions and we are not affiliated with UNIQLO.

UNIQLO Interview Questions and Answers

1. Can you tell us about yourself?

  • It’s okay to discuss your hobbies and interests; but, keep it brief. Try to focus on relevant work experience. Remember that having relevant work experience will put you ahead of the competition.

2. Why do you want to work for UNIQLO?

  • If you will be working with customers, state that you possess strong communication skills, enabling you to work effectively with customers.
  • State that you are passionate about fashion and enjoy the products UNIQLO offers.
  • Mention that you would like a job that keeps you active and will enjoy the challenge of working under pressure.

3. Why should UNIQLO hire you?

  • Look at the job description and find the key skills and experience required to do the job. Reassure the interviewer that you have the skills and experience required to do the position. Note your answer needs to show that you are the solution to the employer’s problem (a vacancy on their team) and that you are the best person for the role.

4. What is your greatest strength?

This question is an invitation to explain why you are the best-qualified candidate for this job!

The answer should be broken down into three parts

  1. The Strength – state the strength
  2. Proof of the strength – an example of how you have used this strength.
  3. The strength’s relevance to THIS job.

5. What is your greatest weakness?

Don’t Say

  • You don’t have a weakness
  • You can’t think of a weakness
  • Something unrelated to the job
  • Do not state a weakness that is critical for the job

Do Say

  • Something related to the job
  • Steps to improve your weakness
Example

My greatest weakness is I take criticism too personally. I have learned to resist overreacting and to reflect on what someone said. I have found that I have become a better employee when I learn from feedback.

Company Information

6. What can you tell us about UNIQLO?

UNIQLO facts for interview

  • Japanese UNIQLO is a Japanese clothing apparel company.
  • The company was founded in 1949 as a textile manufacturer.
  • Today, UNIQLO is a global brand with over 1000 stores globally.
  • The parent company is Fast Retailing Co., Ltd.
  • The company can trace its roots to clothing shops called “Men’s Shop OS” in Japan in 1949.
  • In May of 1984, it opened a unisex casual wear store called “Unique Clothing Warehouse”.
  • Someone intended to register the brand as a contraction of “unique clothing”. However, due to a registrar’s error, the brand name emerged as UNIQLO, stemming from the misreading of the “C” as a “Q”.
UNIQLO STORE
UNIQLO STORE Laval Quebec

Customer Service Interview Questions

7. How would you define excellent customer service?

  • The staff is friendly and always willing to help the customer find what he or she needs.
  • Customers are not waiting in line for long periods at checkout.
  • The store display is well-kept and presented with adequate inventory.

8. How would you deal with a demanding customer?

  • Listen and let the customer vent.
  • Show the customer you care.
  • Don’t blame the customer or the company.
  • Try to solve the problem or find someone who can.
  • Don’t make promises you can’t keep.
  • Finally, one must not take it personally.  If you get upset, you will take it out on future customers.

9. Can you tell us when you went above and beyond for a customer?

  • Customers love it when you go above and beyond for them, which will, in turn, generate more business. Try to think of a time when you went above and beyond for a customer. For example, when I was a server at a restaurant, we did not have a specific dessert in the restaurant. Luckily, the restaurant next door had it and I got it for the customer.   
  • Here’s another example: I worked at a fast-food chain in my last job.  There was a senior citizen at the restaurant and he had finished his meal. The rain started, and he started to worry because he didn’t have an umbrella. Luckily, I had an umbrella, so I walked him to his car, sheltering him from the rain.

Availability and Flexibility

10. Can you work flexible hours, including weekends and holidays?

  • The more flexible you are with your hours, the better your chance of getting hired, so be flexible!
  • Let the interviewer know if you can work on weekends and holidays.

Additional UNIQLO Interview Questions

11. Why did you leave your last job?

Let’s first discuss what not to say!

  • Do not say anything negative about your previous employer
  • Do not say for money.
  • The commute was too long.
Example

“I enjoyed my time at my last job, but, I have outgrown my current role and I am looking for new challenges.”

12. How do you feel about standing on your feet all day?

  • Most jobs in retail will require you to work on your feet for long periods. Tell the interviewer you do not have a problem with this. Wear comfortable, well-fitting shoes with low heels, maintain good posture, and stay hydrated.

13. How did you find this job?

  • Interviewers ask this question because they want to hire someone specific in their job hunt.
  • Employers want to hire someone who knows what they want. Therefore, state you have been actively monitoring jobs on the company’s website and are happy to get the interview.
  • Note you have to be honest when answering this question as they may already know how you applied for this position.

Additional Interview Questions Continued

14. How do you approach greeting and assisting customers in a retail environment?

  • State that you would greet the customer with a warm hello and a smile. Then, you would ask if they needed assistance in finding anything. If they simply wanted to browse, you would respect their preference. However, if they require help, you would gladly assist them in finding what they need.

15. What motivates you?

Possible answers are:

Do Say

  • Meeting deadlines, targets, or goals
  • Mentoring and coaching others
  • Learning new things
  • Coming up with creative ideas to improve something, or make something new
  • Working well as part of a team
  • Finding a way to solve a problem, or overcome a challenge

Don’t Say

  • Money 
  • Employee Discounts

Store Maintenance and Presentation

16. How do you ensure the store maintains a clean and organized appearance throughout your shift?

  • State that during periods when you are not assisting customers, you will always take the time to ensure the store is clean and the inventory is properly organized. Emphasize the belief that a first impression is everything, and note that a negative initial impression can adversely affect sales.

Questions to ask at the end of the interview

17. Do you have any questions for us?

  • What do you like best about working here?
  • How do you describe your ideal candidate for this position?
  • What about this position is the most important?
  • How do you measure my success, and what could I do to meet your expectations?
  • Which part of the position has the steepest learning curve? What can I do to get up to speed quickly?
  • What opportunities will I have to learn and grow?

What should I wear to a UNIQLO Interview?

Entry-Level Position

Entry-Level Position

  • Dress business casually if you are interviewing for an entry-level position.  Do not wear shorts and avoid wearing jeans.
Management Position

Management Position

  • Dress formally or business casual if you are interviewing for a management position.  Blazers and dark trousers are a safe choice, as well as wrap dresses for females. Avoid sportswear clothes. 
Colors

Colors

  • Blue tells employers that you’re credible and trustworthy.
  • Black shows leadership and is great if you’re going for a senior position.

  • Red sends a message that you are assertive and will work well in a field like sales.

  • People consider wearing orange to a job interview unprofessional, linking it to being the worst color choice.

Uniqlo Hiring Process

  • Application: Submit an online application with your resume and relevant information.
  • Resume Review: UNIQLO reviews applications and shortlists candidates.
  • Interviews: Selected candidates may undergo phone, video, or in-person interviews to discuss qualifications and fit.
  • Skills Assessment: Some positions may require candidates to complete job-related assessments.
  • Group Interview/Assessment Center: UNIQLO may use group activities or discussions to evaluate teamwork and skills.
  • Background Check: Background verification, including employment history and criminal records.
  • Offer: Successful candidates receive a formal job offer.

See Also