If you are looking for Kmart Interview Questions you have come to the right place.
We all know interviews are stressful and competition is high.
However, with preparation, you can ace the Kmart Interview.
Here you will find how to answer Kmart Interview Questions.
Kmart Interview Questions and Answers
1. Can you tell us about your previous work experience?
- Be sure to tell them if you have retail or customer service experience.
- If this is your first job tell them this is your first time entering the workforce and you are anxious to prove yourself.
2. Why should Kmart hire you?
- Have a second read of the job description and find the skills and experience required for the position.
- Next, match the skills required for the job to your skill set.
- Finally, reassure the interviewer you have the right skills.
3. Why do you want to work for Kmart?
- If you are going to college mention that you think Kmart is a great way to pay for school.
- State you think Kmart offers their customers great value at an affordable price.
- Say you would like to work for a company that keeps you active.
4. Where do you see yourself in five years?
- If you see yourself staying at Kmart, tell them you would like to get into retail management.
- If you are going to college state what you intend to do when you finish.
5. What hours can you work?
- The more flexible you are with your hours, the better your chance of getting hired, so be flexible!
- Let the interviewer know if you can work on weekends and holidays.
Company Information
6. What can you tell us about Kmart?
- Kmart is a large retailer in the U.S., Puerto Rico, U.S. Virgin Islands, and Guam.
- The first Kmart store was opened in Garden City, Michigan
- Kmart is part of the Sears Holding Corporation.
7. Who are Kmart’s competitors?
- Kmart’s competitors are Target, Walmart, and Macy’s.
Customer Service Interview Questions
8. How should Kmart deal with an upset customer?
- If the customer was upset with the product, I would check Kmart’s return policy and return it.
- If the customer was upset because they could not find an item I would find it for them by walking them to the item and not just pointing them in a general direction.
9. How would you define great customer service at Kmart?
- There is a good selection of inventory.
- The staff is friendly and knowledgeable about the products they sell.
- The lineups at the cash registers are quick and efficient.
- The entire store is clean.
10. Can you tell us when you went above and beyond for a customer?
- Customers love it when you go above and beyond for them, which will, in turn, generate more business. Try to think of a time when you went above and beyond for a customer. For example, when I was a server at a restaurant, we did not have a specific dessert in the restaurant. Luckily, the restaurant next door had it and I got it for the customer.
- Here’s another example: I worked at a fast-food chain in my last job. There was a senior citizen at the restaurant and he had finished his meal. The rain started, and he started to worry because he didn’t have an umbrella. Luckily, I had an umbrella, so I walked him to his car, sheltering him from the rain.
Additional Interview Questions
11. What is your greatest strength?
- The best way to respond to this question is to describe skills and experience that directly correlate with the job you are applying for. With this in mind, review the job description and reassure the interviewer that you have the experience and skills to do the job.
12. What is your greatest weakness?
- It would help if you did not deny you have a weakness or state strengths as a weakness. For example, do not say “I am a perfectionist” or “I work too hard and neglect my friends and family”. State a fault required for the role but not a dealbreaker if you don’t have it.
- When you state your weakness, make sure you say what you are doing to overcome that weakness. For example, I have a fear of public speaking and enrolled in a public speaking class to overcome my fear.
13. How would you deal with a co-worker who was stealing?
- I would report what I found to the manager.
14. Do you have a criminal record?
- Be honest and tell the truth.
Questions to ask at the end of your Interview
15. Questions to ask on a Kmart Interview
- What do you like best about working here?
- How do you describe your ideal candidate for this position?
- What about this position is the most important?
- How do you measure my success, and what could I do to meet your expectations?
- Which part of the position has the steepest learning curve? What can I do to get up to speed quickly?
- What opportunities will I have to learn and grow?
What to wear to a Kmart Interview?
- If you are interviewing for an entry-level interview then dress business casual for the interview
Second Interview
- If you get a Kmart second interview study the questions above and you should be fine.
- The second interview will more than likely be with the manager. If possible, get the managers name and search for her on a social network. See if you have any common interests with the manager if you find them on a social network. Casually mention your mutual interests without letting her know you searched for them online to create rapport.
Kmart Interview Tips
- Arrive 10 minutes early.
- Have good body posture to prevent you from mumbling.
- Make good eye contact throughout the interview.
- Don’t speak too fast as you will sound nervous.
HOW DO I PREPARE FOR A KMART INTERVIEW?
- Learn about the company and ask yourself why you want to work there. Why would you rather work at Kmart than at other retailers?
- Review potential interview questions and think about how you will answer them from your experience.
- Think about where you see yourself in the future. Kmart will want to hire people whose career goals align with the retail industry. Perhaps you want to get into retail management. Note if you want to work at Kmart to pay for your education that is fine but make sure you demonstrate that you are committed to working there for more than a few months.
- Know where you are going and how long it takes to get there. Go online and find the easiest way to get there, then add extra time so you are on time. The last thing you want is to arrive late.
Kmart Interview Process
- After you apply online you will get called in for an interview with the hiring manager. If you study the questions above you should do fine.
- Tip! If you have a group interview, allow others a chance to talk but don’t be shy.