Fry’s Interview Questions

If you are looking for Fry’s Interview Questions you have come to the right place.

We all know interviews are stressful and competition is intense.

However, with a small amount of preparation, you can ace the interview.

Here we will discuss Fry’s Interview Questions and Answers.

Please note these are practice interview questions and we are not affiliated with the company mentioned in this post.

Fry’s Interview Questions and Answers

1. Can you tell us about yourself?

• It’s okay to discuss your hobbies and interests; but, keep it brief. Try to focus on relevant work experience. Remember that having relevant work experience will put you ahead of the competition.

2. Why do you want to work at Fry’s?

Possible Answers

• State you feel you have excellent communication skills which will allow you to work well with customers and other team members.
• Mention you would like a job that keeps you active and you are not one to sit at a desk all day.
• Say why you think Fry’s is better than its competitors.
• State you feel their opportunity for advancement since Fry’s is part of the Kroger Family.

3. Why should we hire you?

• Look at the job description and find the key skills and experience required to do the job. Reassure the interviewer that you have the skills and experience required to do the position. Note your answer needs to show that you are the solution to the employer’s problem (a vacancy on their team) and that you are the best person for the role.

4. What hours can you work?

• The more flexible you are with your hours, the better your chance of getting hired, so be flexible!
• Let the interviewer know if you can work on weekends and holidays.

Company Information

5. What can you tell us about Fry’s Food and Drug?

About Fry’s

• Fry’s Food and Drug is a supermarket chain with a significant presence in Arizona.
• The grocer also operates under the banner Fry’s Marketplace which sells food and general merchandise.
• Kroger is the parent company of Fry’s.
• Fry’s was founded in 1954 by Donald Fry in northern California.
• Fry’s Signature is marketed as a high-end, neighborhood-tailored grocery store.
• Finally, Fry’s Mercado is geared toward Arizona’s large Hispanic community.

6. Who are Fry’s competitors?

• Its largest competitors are Walmart, Target, and Sprouts.

Customer Service Interview Questions

7. How would you define excellent customer service?

• The staff is friendly and always willing to help the customer find what he or she needs.
• Customers are not waiting in line for long periods at checkout.
• The store display is well-kept and presented with adequate inventory.

8. Can you tell me about a time when you were proud of the level of service you gave a customer?

• Customers love it when you go above and beyond for them, which will, in turn, generate more business. Try to think of a time when you went above and beyond for a customer. For example, when I was a server at a restaurant, we did not have a specific dessert in the restaurant. Luckily, the restaurant next door had it and I got it for the customer.   
• Here’s another example: I worked at a fast-food chain in my last job.  There was a senior citizen at the restaurant and he had finished his meal. The rain started, and he started to worry because he didn’t have an umbrella. Luckily, I had an umbrella, so I walked him to his car, sheltering him from the rain.

9. Why is customer service so important?

Great customer service can

• Increase customer loyalty.
• Grow the amount of money each customer spends per visit.
• Increase how often a customer buys from you.
• Generate positive word-of-mouth about your business.

Additional Interview Questions

10. How was your attendance in your last job?

• Be honest when answering this question as the interviewer may check references.
• Emphasize that you understand the importance of starting your shift on time.

11. Why did you leave your last job?

Interviewers ask this question for the following reasons.

• Did you leave for a good reason?
• Did you leave voluntarily?
• Did you leave on good terms?
• What are your work values?

Here is a sample response

“I enjoyed my last job at Company XYZ, however, I felt growth was minimal and I was no longer learning. I want to explore new challenges”.

12. What motivates you?

13. How do you feel about standing on your feet for long periods?

• Most jobs in retail will require you to work on your feet for long periods. Tell the interviewer you do not have a problem with this. Wear comfortable, well-fitting shoes with low heels, maintain good posture, and stay hydrated.

14. If you could be one animal what would it be?

Possible Answers are

• Dogs show loyalty.
• Ants are hard workers and team players.
• Dolphins are smart.
• Elephants are strong.
• Gorilla is gentle but powerful, a good parent, and a good leader.

Questions to ask at the end of the interview

15. Do you have any questions for us?

• What do you like best about working here?
• How do you describe your ideal candidate for this position?
• What about this position is the most important?
• How do you measure my success, and what could I do to meet your expectations?
• Which part of the position has the steepest learning curve? What can I do to get up to speed quickly?
• What opportunities will I have to learn and grow?

Does Fry’s Drug Test?

• Fry’s does not drug test. Several of the job descriptions on Kroger state one must produce the ability to pass a drug test but drug tests are usually only performed if someone has been injured on the job.

Fry’s Open Interview

• An open interview is where you apply in person and they interview you on the spot. If you study the questions above and dress well you will do fine. 

See Also

• What questions do they ask at a grocery store interview?
• Search for Jobs