Cook Out Interview Questions

If you are looking for Cook Out Interview Questions you have come to the right place.

We all know interviews are stressful and competition is intense.

However, with preparation you can ace the Cook Out Interview

Here we will discuss how potential interview questions at Cook Out.

Cookout Interview Questions and Answers

1. Tell us about yourself.

• It’s okay to discuss your hobbies and interests; but, keep it brief. Try to focus on relevant work experience. Remember that having relevant work experience will put you ahead of the competition.

2. Why do you want to work for Cook Out?

• State why you think Cookout is better than its competitors.
• Mention you love the product and service you get at Cook Out, so you would be proud to represent them.
• Say you would like a job that challenges you and keeps you active.

3. What is your greatest strength?

This question is an invitation to explain why you are the best-qualified candidate for this job!

The answer should be broken down into three parts

1. The Strength – state the strength
2. Proof of the strength – an example of how you have used this strength.
3. The strength’s relevance to THIS job.

4. What is your greatest weakness?

5. What hours can you work?

• The more flexible you are with your hours, the better your chance of getting hired, so be flexible!
• Let the interviewer know if you can work on weekends and holidays.

Company Information

6. What can you tell us about Cook Out?

• Cook Out is a chain of restaurants located in North Carolina, Alabama, Georgia, Kentucky, South Carolina, Tennessee, Virginia, West Virginia, Mississippi, and Maryland.
• Its menu has hamburgers, hot dogs, chicken sandwiches, North Carolina barbeque, and quesadillas.
• Cook Out offers a variety of milkshakes, floats, and cheesecakes.
• The restaurant’s signature dish is a Cook Out Tray. The Cook Out Tray consists of a jr. tray or a tray with 2 sides and a drink.

7. Who are the competitors of Cook Out?

• Its competitors include Shake Shack, In N Out Burger, Taco Cabana,

Customer Service Interview Questions

8. How would you define excellent customer service?

• The customer is not waiting long for their order.
• Customers receive friendly service.
• The restaurant is clean both inside and outside.
• The product is made to order.

9. How would you deal with an upset customer?

• Listen and let the customer vent.
• Show the customer you care.
• Don’t blame the customer or the company.
• Try to solve the problem or find someone who can.
• Don’t make promises you can’t keep.
• Finally, one must not take it personally.  If you get upset, you will take it out on future customers.

10. Why is customer service so important?

Great customer service can

• Increase customer loyalty.
• Grow the amount of money each customer spends per visit.
• Increase how often a customer buys from you.
• Generate positive word-of-mouth about your business.

11. Tell us about a time you went above and beyond for a customer.

• Customers love it when you go above and beyond for them, which will, in turn, generate more business. Try to think of a time when you went above and beyond for a customer. For example, when I was a server at a restaurant, we did not have a specific dessert in the restaurant. Luckily, the restaurant next door had it and I got it for the customer.   
• Here’s another example: I worked at a fast-food chain in my last job.  There was a senior citizen at the restaurant and he had finished his meal. The rain started, and he started to worry because he didn’t have an umbrella. Luckily, I had an umbrella, so I walked him to his car, sheltering him from the rain.

Additional Interview Questions

12. Why should we hire you?

• Look at the job description and find the key skills and experience required to do the job. Reassure the interviewer that you have the skills and experience required to do the position. Note your answer needs to show that you are the solution to the employer’s problem (a vacancy on their team) and that you are the best person for the role.

13. How do you feel about standing for long periods?

• Most restaurant jobs require you to work on your feet for long periods. If possible, let the interviewer know you do not have a problem with this. Wear comfortable, well-fitting shoes with low heels, maintain good posture, and stay hydrated.

14. What motivates you?

Employers ask this question because they want to see your resiliency, and determination in how you’ll handle challenges and setbacks.  

Do Say!

• Meeting deadlines, targets, or goals
• Mentoring and coaching others
• Learning new things.
• Coming up with creative ideas to improve something, or make something new.
• Working well as part of a team.
• Finding a way to solve a problem, or overcome a challenge.

Don’t Say!

• Money is your motivator. The only exception is if you are in sales
• Employee Discounts.

15. How was your attendance in your last job?

• Be honest when answering this question as the interviewer may check references.
• Emphasize that you understand the importance of starting your shift on time.

Questions to ask at the end of your interview

16. Do you have any questions for us?

• What do you like best about working here?
• How do you describe your ideal candidate for this position?
• What about this position is the most important?
• How do you measure my success, and what could I do to meet your expectations?
• Which part of the position has the steepest learning curve? What can I do to get up to speed quickly?
• What opportunities will I have to learn and grow?

See Also

• 101 Great Answers to the Toughest Interview Questions (affiliate)
• The Interview Checklist
• General Interview Q&A
• The Behavioral Interview
• Interview Tips
• Search for Jobs