Big Lots Interview Questions
Big Lots Interview Questions

If you are looking for Big Lots Interview Questions you have come to the right place.

We all know interviews are stressful and competition is intense.

However, with a small amount of preparation you can ace the interview at Bit Lots

Here we will discuss Big Lots Job Interview Questions and Answers.

Big Lots Interview Questions and Answers

1. Tell me about yourself?

  • While it’s acceptable to discuss your hobbies and interests during an interview, it’s best to keep such discussions brief. Instead, prioritize discussing related work experience as it can help you stand out from the competition.

2. What can you tell us about Big Lots?

About Big Lots

  • Big Lots is an American Retailer based out of Columbus Ohio.
  • There are over 1400 Big Lots in 47 States as of 2023.
  • Big Lots offers an extensive assortment of brand-name items and quality products, including food, furniture, seasonal items, electronics and accessories, home décor, toys, and gifts.
  • Big Lots was founded in 1967 as Consolidated Stores Corp.
  • Sol Shenk founded Consolidated International, which was later renamed Big Lots.

3. Why do you want to work for Big Lots?

  • If the role you are applying for a role that is customer facing state you feel you have strong communication skills which will allow you to work well with the customer.
  • State you feel Big Lots offers exceptional customer service for its customers and because of this you would be proud to represent them.

4. How would you define excellent customer service?

  • The staff is friendly and always willing to help the customer find her needs.
  • Customers are not waiting in line for long periods at checkout.
  • The store has adequate inventory.

5. How would you deal with a difficult customer?

  • Listen and let the customer vent.
  • Show the customer you care.
  • Don’t blame the customer or the company.
  • Try to solve the problem or find someone who can.
  • Don’t make promises you can’t keep.

6. What hours can you work?

  • Try and be flexible when answering this question. The more relaxed you are with your hours, the better your chance of landing the job.
  • State that you understand if you need to work on weekends and holidays. 

7. What is your greatest weakness?

Don’t Say

  • You don’t have a weakness.
  • You can’t think of a weakness.
  • Something unrelated to the job. 
  • Do not state a weakness that is critical for the job. 

Do Say

  • Something related to the job but not a deal breaker. 
  • Steps to improve your weakness. 

Example

My greatest weakness is I take criticism too personally. I have learned not to overreact and think about what was said. I have found that I have become a better employee when I learn from feedback.

8. Why did you leave your last job?

The only answer to this question is to say that you have learned all you can from your last job and are looking for new opportunities to learn and grow in your career.

Here is a recommended answer:

“I enjoyed my last job, however, I felt growth was minimal and I was no longer learning. I want to explore new challenges”.  

Don’t Say

  • Anything negative about your former boss/employer.
  • Complaints about the salary.
  • You left on bad terms.

9. Do you have any questions for us?

  • What do you like best about working here?
  • How would you describe your ideal candidate for this position?
  • What about this position is the most important?
  • How would you measure my success and what could I do to exceed your expectations?
  • Which part of the position has the steepest learning curve? What can I do to get up to speed quickly?
  • What opportunities will I have to learn and grow?

Does Big Lots Drug Test?

%

YES to Drug Test

Drug Test
  • We sampled 36 users from online forms and 56% of respondents said “Yes” they were drug tested at Big Lots.
  • Big Lots does state on their employment application form that all employees are subject to drug and alcohol testing procedures permitted under federal and state law.

What should I wear to an interview at Big Lots?

Entry-Level Position

  • Dress business casually if you are interviewing for an entry-level position.  Do not wear shorts and avoid wearing jeans. 

Management

  • Dress formally or business casual if you are interviewing for a management position.  Blazers and dark trousers are a safe choice, as well as wrap dresses for females. Avoid sportswear clothes.  
Colors
  • Blue tells employers that you’re credible and trustworthy.
  • Black shows leadership and is great if you’re going for a senior position.
  • Red sends a message that you’re assertive and works well in fields like sales.
  • Orange is apparently the worst color to wear for a job interview, with it being linked to unprofessionalism.

Big Lots Hiring Process

  • After you apply online you will be called in for an interview by a store leader. Study the questions above and you should do fine.

See Also

*Please note that we cannot guarantee specific questions asked during the interview. Also, note that we are not affiliated with the company mentioned in this post.